Privacy Policy

Effective Date: January 30, 2026

NorthStar Clinical Services, LLC (“NorthStar,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our telehealth services, website, or other services.

1. Information We Collect

We may collect the following information from patients and website visitors:

Personal information: name, date of birth, address, phone number, and email.
Health information: medical history, medications, weight loss goals, and other health-related details.
Payment information: credit/debit card details, insurance information, and billing records.
Usage information: website interactions, appointment history, and online form submissions.

2. How We Use Your Information

Your information may be used to:

Provide telehealth consultations and medical care.
Develop personalized weight loss treatment plans.
Communicate important updates, reminders, or follow-up care.
Process payments and manage billing.
Comply with legal and regulatory requirements, including HIPAA.
Improve our services and website functionality.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

Healthcare providers and staff involved in your care.
Insurance companies or billing services, only as necessary to process claims.
Legal authorities when required by law or in emergencies.

All sharing complies with HIPAA and applicable privacy regulations.

4. Security of Your Information

We implement appropriate administrative, physical, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure. By using our services, you acknowledge this risk.

5. Your Rights

You have the right to:

Request access to your medical records or personal information.
Request corrections or updates to your information.
Request restrictions on how we use or share your information.
File a complaint if you believe your privacy rights have been violated (see Contact Us).

6. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18.

7. Updates to This Privacy Policy

We may update this policy as needed to comply with laws or improve services. The most current version will always be posted on our website, and the “Effective Date” will reflect the latest update.

8. Contact Us

For questions, concerns, or to file a complaint regarding your privacy, please contact us at:

NorthStar Clinical Services, LLC
1621 Central Avenue #60017
Cheyenne, Wyoming 82001
Email: connectwithnorthstar@outlook.com

Note: By using our website or services, you acknowledge that you have read and understood this Privacy Policy.